HOW TO ACCESS THE BREVILLE BES 920 FAULT LOG AND WHAT DO THE CODES MEAN

THE BES 920 records 13 fault conditions and stores them in memory until the machine is reset. These fault flags are useful for diagnosis of failures.

To enter the Fault Log.

1. Turn the machine off on the control panel.
2. Hold the “one cup” and “two cup” button simultaneously for 4 seconds then turn the machine on.
3. Once in the service menu, press the “menu button”. This displays the current cup count divided by 10
4. By pressing the menu key again the user can scroll up the error codes from 1 to 12
5. Reset the error flags my pressing “manual” button when “ErSt” is displayed.

Error 8, has occurred 99 times in this machine. indicating a coffee water flow issue. The coffee pump?

Error Codes

00   Steam Boiler NTC Error

01   Steam boiler NTC Error

02 Coffee boiler NTC Error

03 Coffee boiler NTC Error

04 Group head NTC Error

05 Group head NTC Error

06 No Water In Steam Boiler

07 Water over flow condition in steam boiler

08 Coffee Water Flow Failure

09 No water in Coffee Boiler detected at Boot Up

10 Coffee NTC Over temp

11 Steam NTC Over Temp

12 Goup Head NTC Over Temp

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