HOW TO ACCESS THE BREVILLE BES 920 FAULT LOG AND WHAT DO THE CODES MEAN
THE BES 920 records 13 fault conditions and stores them in memory until the machine is reset. These fault flags are useful for diagnosis of failures.
To enter the Fault Log.
- Turn the machine off on the control panel.
- Hold the “one cup” and “two cup” button simultaneously for 4 seconds then turn the machine on.
- Once in the service menu, press the “menu button”. This displays the current cup count divided by 10
- By pressing the menu key again the user can scroll up the error codes from 1 to 12
- Reset the error flags my pressing “manual” button when “ErSt” is displayed.

Error 8, has occurred 99 times in this machine. indicating a coffee water flow issue. The coffee pump?
Error Codes
00 Steam Boiler NTC Error
01 Steam boiler NTC Error
02 Coffee boiler NTC Error
03 Coffee boiler NTC Error
04 Group head NTC Error
05 Group head NTC Error
06 No Water In Steam Boiler
07 Water over flow condition in steam boiler
08 Coffee Water Flow Failure
09 No water in Coffee Boiler detected at Boot Up
10 Coffee NTC Over temp
11 Steam NTC Over Temp
12 Goup Head NTC Over Temp