What do we repair?
We repair Domestic Coffee Machines and some 2 group commercial machines at our Caboolture Workshop 9.00 to 3.30 Mon – Thursday. Friday 8.30 to 3.00 and Saturday 9 to 12. We require your machine to be dropped into our shop so our Technicians can make an informed quotation. Please book you machine in before attempting to bring it to us, as we have limited space to put it.
As of 2026 we have restricted our repairs to a select few brands. So please check carefully below if your machine is one we repair.
-Most Italian made Traditional single group e61 machines (Lelit, CIME, Quickmill, Bezzera, Rocket, ECM, Wega, Giotto, Expobar, 969.)
-Most Breville machines, but we do limit those that predate 2016. Call us if you are unsure or text or email.
-DeLonghi – models worth more than $600, please check with us.
-Jura – yes we are again servicing Jura Models less than 6 years old.
We charge a $55 quote fee, this is payable when you drop the machine off. We will deduct this from your service if you go-ahead with the repair. If you do not go ahead you will have a report of precisely what is wrong with your machine.
You may also trade your old machine on a new one and we will deduct the quote fee from the price of the new machine.
It is very important that you make an informed decision about repairing vs replacing. And we will provide you with an informed quotation before we repair your machine. My Technicians put the machine on the bench and open it and test it. Often a minor repair and service is all that is required, other times older machines may have blocked valves, old pumps and elements that fail testing. In this case we often advise against repair.
We cap our labour rates, so the labour cost is a mystery, see below, we charge ($90/hour) plus parts, so we beat most alternative quotations. Most repair costs range from $180 to $350. However, recent price increases by some manufacturers have greatly increased the cost of repairs. Remember our Coffee Club Members receive a 10% discount on the repair of their machine.
Capped Service Rates for common models
| Make & Model | Service Time | Cost @$90/Hr |
| Breville Bambino | 1.5 Hrs | $ 135 |
| Breville BES 870/878 | 1.5 Hrs | $ 135 |
| Breville BES 920 | 2 Hrs | $ 180 |
| Breville Oracle BES 980/990 | 2.5Hrs | $225 |
| Breville BES 995 + Jet | 2.5Hrs | $225 |
| E61 Traditional Machines | 2.5Hrs | $225 |
Call us to discuss your machine. 0752088901 or text the workshop 041 6 838 560. Please note in these troubled times we have been very busy and may not be able to answer the phone, so please leave a message. Our current turn around is 7 to 10 days. Texts will get answered.
Please complete the form below or contact us at our office to arrange a service. Please note we have a ZERO to THREE Cockroach policy. If we open the machine and multiple creatures jump out (more than 3) we bag it and ask you to come get it, not the cockroaches, your machine. We now have a resident sniffer dog trained to detect cockroaches. So we will know if your machine is a mothership. All cockroaches must be eliminated from our work shop. We constantly bait and trap, so we try to avoid re-invasions. They love to live in nice warm coffee machines, eating the soft rubber and pooing it back out. We need them gone before we store your machine here. We aim not to share cockroaches between customers.
Our repairs carry a 3 month warranty on parts and labour. Club members are eligible for longer warranties. But we are generally nice about machines that fail outside of the warranty say within a year.
Finally I will add, it’s a race to the bottom on most consumer electronics these days, components are getting cheaper and many appliances last only the length of their warranty. Appliances are no longer made to be repaired but rather thrown out. And coffee machines are no exception. Despite being sophisticated pieces of machinery, that for so many of us, our happiness is reliant on.
Come and talk to your local coffee machine repairer/supplier about your coffee machine needs first not the big box store. A coffee machine is only as good as the back up service. Before you buy a plastic fantastic just ask them, what happens in the unlikely/sometime likely event that you get up one morning and the machine doesn’t work. Their plan isn’t that great! I have a growing range of machines that we import directly and we will trade your old machine.
Regards
Stephen Rodda
Chief Technician
