Outwest Coffee Gear

Welcome to Outwest Coffee Gear, your one stop shop for all things Coffee Machines. We stock a range of Coffee Machine Parts, Coffee Machines, Barista Gear, and we also offer Technical Advice to the DIY Coffee Machine Technician.

NEWS
Please call 07 34919805 before you attempt to drop your coffee machine to us. We have limited space as a result of machines waiting for parts and a busier than normal workshop. So we would not be accepting unexpected repairs I am very sorry. Our turn around is 7-10 days (parts dependent). We are no longer servicing the old (5 years +) Delonghi Machines. Nor the Saeco. Parts are too difficult for us to obtain for these older models. Delonghi machines need to go to the agent in Fortitude Valley. I know the parking is terrible. Unhappy Delonghi customers please phone Delonghi and ask why Outwest can not buy parts directly. We want to help you.

Do you have a technical question about your coffee machine? – we get a lot of questions via email and telephone. As we are busy and I am doing repairs all day, I often don’t get time to answer everybody. So as a solution, please ask your question on the forum under the trouble shooting section of our website. If you leave a question in the comments section on a post related to your issue or machine, I will do my best to answer you promptly. The advantage here is everybody can see the answers and it helps us all. It also means other members on our site can also answer your question.