Outwest Coffee is your local North Lakes Coffee Machine Supplier and Repair Shop. We repair Domestic, Cafe and Office Coffee Machines. Backed up with our great service and award winning coffee blends.

CAPPED PRICE SERVCING

We now offer capped price servicing on most makes of coffee machines. This is the most you will pay for a service. For repairs only requiring minor parts, the service is capped at $180, for services requiring major parts, the service is capped at $280. If your machine is older than 5 years or is not a brand we support with capped price servicing, we offer a inexpensive $45 inspection service. This allows our technician to get your machine on the bench and go over it and give you a precise quotation for its repair. This cost is then deductible from your service. Click here for details on our capped pricing servicing.

MOBILE SERVICE

if you require a commercial machine to be serviced we can come to you. Our van is fully stocked with the parts for the brands we support. So just the one call out gets the job done on the day. We service Cafe's and Clubs and offer a comprehensive preventative maintenance service. We also offer an emergency repair service and short term machine rentals for cafes, clubs and other commercial clients. Click here to fire our rates.

COFFEE MACHINES SALES

We stock a range of new and remanufactured coffee machines. If you require a machine for home or a cafe, we have a range of coffee machines at great prices. We import our own domestic and commercial machines from Italy, so talk to us first. We will make you an offer that will be hard to beat. Payment and rental options available. Click here for Coffee Machines for sale.

GUARANTEED SERVICE?

All our repairs come with a 3 month labour and 12 month parts warranty. We aim to fix it right the first time and keep the price affordable. We want you to come back and bring your friends. Read our reviews and trust your coffee machine with the Team that care. We service most domestic and commercial coffee machines.

Machine Drop Off

  Our workshop is located in North Lakes Queensland. Workshop hours are 9am to 5pm, Monday to Saturday. Please call before you dropping in your machine 0416 838 560.

Breville coffee machine

How to change a Breville BES870 Leaking Group Seal

Breville make a range of nice little semi automatic machines coffee machines, the BES870 is a good example. It has a built in conical burr grinder, making it easy to prepare a good quality coffee. The unit in question came in to the workshop because it was leaking around the portafilter during coffee extraction. I
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deLonghi coffee machine flash boiler scale blockage

No milk flow on a Delonghi Coffee Machine caused by lack of steam

It is very frustrating when your Delonghi coffee machine just will not suck milk and just spits instead of producing a steady flow. Small domestic coffee machines use the Venturi Effect to suck milk and mix it with air to create froth. This requires a good steady flow of steam. So your first action is to
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Were coffee Machine

Preventative Maintenance for Cafe Coffee Machines

If you operate a busy Cafe you know how important your coffee machine and grinder are to your business. Without them functioning you may as well shut the door. And I have attended callouts to coffee shops where they have had to shut the door on a busy weekends trade. The damage from this outcome
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Delonghi with stuck infuser

Help My Delonghi Infuser is stuck, I mean really stuck!

Sometimes the Delonghi infuser or brew unit can become stuck in the incorrect position and can not be removed. It should home itself and there are various reasons why it may not, none of which I am getting into here. This is just about how to get it out when all else has failed. All
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Delonghi element testing

How to test the fuses and elements in your Delonghi Coffee Machine

I often get customers calling me telling me they require a replacement thermoblock or flash boiler. I ask them, Did you test the fuses and element, often they have not. To avoid ordering and paying for the incorrect part, I will quickly go over the procedure for testing the fuses and elements in your machine.
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Delonghi Perfecta Service Case Study – Triacs and Boiler Issues

SERVICEMAN’S LOG – A Case Study – Delonghi Perfecta Plus ESAM 5450 – A Warning for DIY Thermoblock Fixes The hard ones are the most satisfying so long as you win in the end and doesn’t end in flames like this job almost did. I recently had a customer send me in a Delonghi Perfecta
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saeco brew unit o-rings

Why is my old o-ring larger than the new replacement one you supplied me, can I have my money back…please read below?

I sometimes get customers writing to me and telling me I have supplied the wrong size o-ring, especially on the infuser/brew unit seal. The old o-ring appears larger than the new one. This is especially common with my Saeco customers. Most Saeco coffee machines have not been serviced for years, so the ring on the
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generic alarm delonghi

What does GENERAL ALARM or GENERIC ALARM mean on my Delonghi Coffee Machine?

So you are in a panic, you have stumbled out of bed and like every morning your first action is to make a coffee. Shit! today the machine is saying “GENERIC ALARM” or on some models it will say “GENERAL ALARM”. Others just a red triangle and others blinking lights. Ok before you get desperate
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diy delonghi ifuser repair

How to service a Delonghi Coffee Machine Infuser

The Infuser or Brew Unit is the device in your machine that tamps the coffee grinds and holds them while hot water is forced through at pressure. Once the shot has poured the brew unit ejects a well formed puck. Well at least it should. The brew unit is a part of the coffee machine
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