Here at Outwest Coffee Machines, we know how much you love your faithful old coffee machine. But sometimes it's hard to know when it's time to say goodbye. So we offer a $45 quote fee that allows our technician to have a good look at your machine. If you decide to service your old machine, the quote fee is deductable from the service cost. Most of our services come in at less than $200 and we also offer generous trade ins. Call us first 07-34919805.
We stock a comprehensive range of parts for Jura, Delonghi, Breville, Saeco, Gaggia, Sunbeam, Merol and many traditional machines. We also repair control boards. So DIY technicians see us before you give up. We ship the next day and offer technical support for the DIY technician. In fact now you can buy a support ticket which ensures you have email support until the problem is solved. Shop here...
We stock a range of new and remanufactured coffee machines. If you require a machine for home or a cafe, we have a range of coffee machines at great prices. We import our own domestic and commercial machines from Italy, so talk to us first. We will even trade in your old machine for a further discount off our already great prices.
All our repairs come with a 3 month labour and 12 month parts warranty. We aim to fix it right the first time and keep the price affordable. We want you to come back and bring your friends. Read our reviews and trust your coffee machine with the Team that care. We service most domestic and commercial coffee machines.
Our workshop is located in North Lakes Queensland. Workshop hours are 9am to 5pm, Monday to Friday. Saturday 10 to 1. Please call before you dropping in your machine 0416 838 560.
If you own a Jura Coffee Machine, you need to be aware that the brew unit should be removed at least every year or you risk damaging the drive motor or the brew unit jamming up. Not to mention poor tasting coffee. Look at the picture below of a typical Jura brew unit, all jammed
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Just a quick service note on a Breville Bes920 that came in recently. The pressure gauge was not working at all and the customer was complaining that the coffee no longer had crema and did not taste good. It turned out to be multiple factors contributing to the issue so I thought it worth going
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The Merol ME-712 the best automatic coffee machine under $1500.00 in Australia or your money back! Introduction When I first unboxed this machine, I was a little disappointed. The plastic shell did not look very robust and it slightly lacked the style of the European machines. But as I will explain, don’t judge a book
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Breville make a range of nice little semi automatic machines coffee machines, the BES870 is a good example. It has a built in conical burr grinder, making it easy to prepare a good quality coffee. The unit in question came in to the workshop because it was leaking around the portafilter during coffee extraction. I
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It is very frustrating when your Delonghi coffee machine just will not suck milk and just spits instead of producing a steady flow. Small domestic coffee machines use the Venturi Effect to suck milk and mix it with air to create froth. This requires a good steady flow of steam. So your first action is to
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If you operate a busy Cafe you know how important your coffee machine and grinder are to your business. Without them functioning you may as well shut the door. And I have attended callouts to coffee shops where they have had to shut the door on a busy weekends trade. The damage from this outcome
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Sometimes the Delonghi infuser or brew unit can become stuck in the incorrect position and can not be removed. It should home itself and there are various reasons why it may not, none of which I am getting into here. This is just about how to get it out when all else has failed. All
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I often get customers calling me telling me they require a replacement thermoblock or flash boiler. I ask them, Did you test the fuses and element, often they have not. To avoid ordering and paying for the incorrect part, I will quickly go over the procedure for testing the fuses and elements in your machine.
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The following procedure is a means of testing the functionality of components on the ESAM Delonghi Coffee Machines. Its very useful for homing a stuck infuser or testing to determine which component has failed. Turn the machine off at the wall. Press and hold the “1 cup” and “Steam” buttons simultaneously. Turn on the machine
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