MAINTENANCE CONTRACTS

Corporate Maintenance Contracts

A coffee machine by it’s nature requires regular maintenance and service to provide quality coffee reliably cup after cup. This is why we package service with every machine we place into a workplace.

We have 3 levels of service we can offer. Every customer qualifies for one of these service packages free, the level of service depends on the volume of beans and other products consumed at your location. Upgrades in service can be obtained with increased rental payments.

Gold Service – Absolute peace of mind that you know that your coffee machine will always be up and running and making great coffee with no ongoing additional costs.

  • weekly visits to your machine to clean, descale and perform basic maintenance tasks.
  • quarterly service of o-rings and other wearable parts and grind calibration
  • loan machine should your machine need to come off site for service
  • 6 call outs monthly to rectify faults
  • parts & labour
  • annual overhaul of the machine in our workshop

 

Silver Service –

  • fortnightly visits to your machine to clean, descale and perform basic maintenance tasks.
  • quarterly service of o-rings and other wearable parts and grind calibration
  • loan machine should your machine need to come off site for service
  • 2 call outs monthly to rectify faults
  • labour
  • annual overhaul of the machine in our workshop

 

Bronze Service –

  • quarterly service of o-rings and other wearable parts and grind calibration and descale
  • 1 call out monthly to rectify faults