Delonghi Coffee Machine Capped Price Servicing

We get a lot of Delonghi coffee machines (Magnifica, Perfecta, PrimaDonna) coming in with common faults like the “General Alarm” and poor milk flow. When our technician opens the machine to fix these issues we often find that other components need servicing. O-rings need changing, filters cleaned and valves descaling. It is a no-brainer that while we have the machine up on the blocks so to speak, its cost effective to service/replace the common wearable parts to prolong life.  So we now have a package to resolve your Delonghi Coffee Machine fault and give it a service at the same time for a capped price.

We also have other customers that known their machine has never been serviced and would like it serviced and wearable O-rings replaced as a preventative measure.

Preventative Maintenance Service.
So the first offer is for those with functioning machines requiring a preventative maintenance service.During this service we clean, lube and replace wearable o-rings. We also give you a report into the condition of the valves, pump and condition of the boilers.

  • Test pump pressure and system pressure
  • Replace all o-rings in steam and water lines
  • Check and descale 2 way and 3 way valves
  • Clean and replace o-rings in milk connector coupling
  • Check steam pressure
  • Check and clean jug
  • Calibrate grind and dose weight
  • Clean and change o-rings on brew unit
  • Clean coffee filters
  • Clean grinder blades
  • Replace water inlet o-ring
  • Report generation

$95 Inclusive

Fault Resolution and Maintenance Service.
The offer includes o-rings and labor only. Other parts that may be required to resolve the fault are additional. So here is the deal.

  • Diagnoses of problem and report generation
  • Test pump pressure and system pressure
  • Replace all o-rings in steam and water lines
  • Check and descale 2 way and 3 way valves
  • Clean and replace o-rings in milk connector coupling
  • Check steam pressure
  • Check and clean jug
  • Calibrate grind and dose weight
  • Clean and change o-rings on brew unit
  • Clean coffee filters
  • Clean grinder blades
  • Replace water inlet o-ring

$169 Inclusive

This price includes all o-rings and labor. The $29 quote fee will still apply if you decide not to proceed with the service. This occurs where we may find multiple things wrong with a machine and you decide its just not worth repairing. Generally this applies to the older and cheaper model Delonghi machines. In most cases it makes sense to repair rather than throw it away. Only the older Magnifica’s and 25k + cup counts are in this category.

To give you an idea of expensive parts we sometimes replace and their associated costs. Steam boilers are commonly replaced $45 Inc. Pumps $49 inclusive. Milk coupling interface is also a common replacement at $39. Valves are sometimes replaced at $40 each as are milk jugs at $60 each. Other non wearable parts we have second hand at reduced prices.