Outwest Coffee is your local North Lakes Coffee Machine Supplier and Repair Shop. We repair Domestic, Cafe and Office Coffee Machines. Backed up with our great service and award winning coffee blends.

CAPPED PRICE SERVCING

We now offer capped price servicing on most makes of coffee machines. This is the most you will pay for a service. For repairs only requiring minor parts, the service is capped at $180, for services requiring major parts, the service is capped at $280. If your machine is older than 5 years or is not a brand we support with capped price servicing, we offer a inexpensive $45 inspection service. This allows our technician to get your machine on the bench and go over it and give you a precise quotation for its repair. This cost is then deductible from your service. Click here for details on our capped pricing servicing.

MOBILE SERVICE

if you require a commercial machine to be serviced we can come to you. Our van is fully stocked with the parts for the brands we support. So just the one call out gets the job done on the day. We service Cafe's and Clubs and offer a comprehensive preventative maintenance service. We also offer an emergency repair service and short term machine rentals for cafes, clubs and other commercial clients. Click here to fire our rates.

COFFEE MACHINES SALES

We stock a range of new and remanufactured coffee machines. If you require a machine for home or a cafe, we have a range of coffee machines at great prices. We import our own domestic and commercial machines from Italy, so talk to us first. We will make you an offer that will be hard to beat. Payment and rental options available. Click here for Coffee Machines for sale.

GUARANTEED SERVICE?

All our repairs come with a 3 month labour and 12 month parts warranty. We aim to fix it right the first time and keep the price affordable. We want you to come back and bring your friends. Read our reviews and trust your coffee machine with the Team that care. We service most domestic and commercial coffee machines.

Machine Drop Off

  Our workshop is located in North Lakes Queensland. Workshop hours are 9am to 5pm, Monday to Saturday. Please call before you dropping in your machine 0416 838 560.

Jura Ena Micro

Jura Ena Micro Terrible Crunching Noise On Startup Problem and it’s Solution

The Jura Ena Micro range of machines are not a favourite of mine nor I would think many technicians. They were Jura’s attempt to manufacture a budget machine. In Australia they could be purchased for less than $600. Unfortunately for me, 6 years later, they are turning up in the workshop in a terrible state.
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testing a delognhi element

DeLonghi ESAM 5450 lacking its Mojo!

The DeLonghi ESAM 5450 is a semi automatic machine with a single thermoblock. Its actually a good little machine with plenty of mojo, if you prefer frothing your own milk. Anyway one turned up in the workshop the other day with the flowing issues and no mojo; variable coffee shot temp from about 65 to
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merol me-710 no water error

Merol ME-710 No Water Error – how to fix?

Before I begin, a public announcement. We will now be stocking parts for the Merol ME-710 and the ME-712 machines. If you do not see what you need listed email us and ask. I will have most spares in stock. Parts are ex Brisbane. Shop here for Merol Coffee Machine Parts. A common fault I
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Breville “valv” error during descaling

I will only quickly go into this issue as I struck it the other day and it wasted some time, so this may help somebody. All the tips on the forums did not solve it but this method and explanation did. On some models of the Breville, in my case the BES920, in order to
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Delong Coffee Machine Error

The DeLonghi Red Triangle of Doom – how to fix it!

What follows is a real life story of Trouble Shooting a Delonghi Perfecta ECAM 23.210 B – suffering from the Red Triangle of Doom. If you are currently experiencing this error, well you know its annoying. And like me you probably went to the manual and noted that the Triangle is the dreaded “Delonghi General
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drip=tray=not=fitted

Jura J9 drip tray not fitted

A customer recently presented me with a faulty machine, that he was given, oh here we go I thought, no bodies that generous. It had to have some expensive non reparable fault, right! – Wrong!, this fault was so simple I thought I better post it and perhaps save someone else giving away their Jura
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jura error 8

Jura Error 8 and how to service a Jura Brew Unit

If you own a Jura Coffee Machine, you need to be aware that the brew unit should be removed at least every year or you risk damaging the drive motor or the brew unit jamming up. Not to mention poor tasting coffee. Look at the picture below of a typical Jura brew unit, all jammed
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bes920-coffee

Breville Bes-920 no Crema and bad tasting coffee issue fixed

Just a quick service note on a Breville Bes920 that came in recently. The pressure gauge was not working at all and the customer was complaining that the coffee no longer had crema and did not taste good. It turned out to be multiple factors contributing to the issue so I thought it worth going
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me-712 great coffee extraction

Review and Teardown of the Merol ME-712 Coffee Machine – Part 1

The Merol ME-712 the best automatic coffee machine under $1500.00 in Australia or your money back! Introduction When I first unboxed this machine, I was a little disappointed. The plastic shell did not look very robust and it slightly lacked the style of the European machines. But as I will explain, don’t judge a book
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